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疫情之下助人工作者的工作改變及因應策略對離職意向及身心健康之影響=The Impact of Turnover Intention, Physical Health, and Mental Health for Professional Helper’s Changes in the Work and Related Coping Strategies during the Pandemic
Author 陳韻琹 (著)=Chen, Yun-chin (au.)
Date2024
Pages73
Publisher玄奘大學應用心理學系碩士在職專班
Publisher Url https://www.hcu.edu.tw/ap/zh-tw/?sh=
Location新竹市, 臺灣 [Hsinchu shih, Taiwan]
Content type博碩士論文=Thesis and Dissertation
Language中文=Chinese
Degreemaster
Institution玄奘大學
Department應用心理學系碩士在職專班
Advisor高旭繁=Kao, Shu-fang
Publication year112
Keyword工作改變=Changes of work; 因應策略=Coping strategy; 助人工作者=Professional helper; 身心健康=Physical and mental health; 離職意向=Turnover intension
Abstract 本研究在了解疫情下助人工作者的工作改變對離職意向及身心健康的影響,並使用因應策略(包括支持性、再評估性、控制性及情緒性)為調節變項,觀察其是否會造成工作改變、離職意向及身心健康關係的不同。本研究以心理衛生人員,包括醫院醫護、衛生單位工作人員、社會心理工作人員及學校輔導老師為研究對象,問卷包含工作改變、因應策略、離職意向及身體健康四部分,以網路問卷發放蒐集樣本,共計蒐集到207份有效樣本,並依據所蒐集之數據進行量化分析。研究結果發現,疫情下助人工作者的工作改變會造成離職意向提高。助人工作者在疫情期間因工作改變身心健康會降低。因應策略不能調節工作改變對離職意向的影響。因應策略也不能調節工作改變對身心健康的影響。
最終,研究根據結果提出了相關的建議,以供未來研究參考。
This study aims to understand the impact of job changes among helping professionals during the COVID-19 pandemic on turnover intentions and mental health. In addition, coping strategies, including supportive, re-evaluative, controlling, and emotional factors, were utilized as moderator variables to investigate whether they could account for variations in the relationships among job changes, turnover intention, and mental health. The participants in this study were mental health professionals, including hospital healthcare workers, public health personnel, social workers, and school counselors. The questionnaire comprised four sections: Job Changes, Coping Strategies, Turnover Intention, and Physical Health. A total of 207 effective samples’ data were collected through an online survey for quantitative analysis. The findings indicated that job changes among helping professionals during the pandemic were associated with an increase in turnover intention. The mental and physical health of these professionals decreased due to job changes during the pandemic. Coping strategies were unable to moderate the impact of job changes on turnover intentions. Also, coping strategies did not moderate the impact of job changes on mental health.
In conclusion, this study provides relevant recommendations for future research based on the results.
Table of contents中文摘要i
Abstractii
誌謝iii
目錄iv
表目錄v
圖目錄vi
第一章 緒論1
第一節 研究背景與動機1
第二節 研究目的與問題4
第二章 文獻探討5
第一節 助人工作者之定義及特性5
第二節 疫情之下助人工作者的工作改變及因應策略7
第三節 疫情之下助人工作者之離職意向12
第四節 疫情之下助人工作者之身心健康14
第五節 工作改變、因應策略對離職意向及身心健康的影響 16
第三章 研究方法23
第一節 研究架構與研究假設23
第二節 研究對象25
第三節 研究工具25
第四章 研究結果31
第一節 樣本的描述性統計分析31
第二節 研究工具之描述統計及信度分析33
第三節 不同背景變項在研究變項上的差異分析35
第四節 研究變項之相關分析37
第五節 預測後果變項之迴歸分析40
第六節 因應策略之調節效果分析42
第五章 研究討論與建議51
第一節 研究結論51
第二節 研究討論54
第三節 研究限制與建議57
參考文獻 60
附錄71
DOIhttps://hdl.handle.net/11296/2b9s6b
Hits133
Created date2024.03.22
Modified date2024.03.22



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